AND CONDITIONS OF SALE
AND CONDITIONS OF SALE These terms and conditions form the basis of Contract
between Liquid Glamour Lounge and the Consumer. Please read them carefully as
they contain important information.
(Please note that these conditions do
not apply to Business to Business Contracts)
terms and conditions
This site is owned and operated by Liquid
Glamour Lounge, 33/35 Station Street, Cheslyn Hay, Walsall, WS6 7ED. If you have
any queries about these terms and conditions you can contact us at firstname.lastname@example.org
or call 01922 410017.
1. The contract between us
We must receive payment of the whole of the price for the goods that you order
before your order can be accepted. Your payment of the price for the goods represents
an offer on your part to purchase the goods, which will be accepted by us when
we confirm by email that the goods have been sent to you. Our acceptance of your
order brings into existence a legally binding contract between us.
Ownership of rights
All rights, including copyright, in this
website are owned by or licensed to Liquid Glamour Lounge. Any use of this website
or its contents, including copying or storing it or them in whole or part, other
than for your own personal, non commercial use, is prohibited without our permission.
You may not modify, distribute or repost anything on this website for any purpose.
3. Accuracy of content
taken care in the preparation of the content of this website, in particular to
ensure that prices quoted are correct at the time of publishing and that all goods
have been fairly described. However, orders will only be accepted if there are
no material errors in the description of the goods or their prices as advertised
on this website. Any weights, dimensions and capacities given about the goods
are approximate only.
4. Damage to your computer
We try to ensure that this website is free from viruses or defects. However, we
cannot guarantee that your use of this website or any websites accessible through
it will not cause damage to your computer. It is your responsibility to ensure
that the right equipment is available to use the website. We will not be liable
to any person for any loss or damage which may arise to computer equipment as
a result of using this website.
All orders are subject to acceptance and availability. If the Goods you have ordered
are not available from stock, we will contact you by e-mail or phone (if you have
given us details). You will have the option either to wait until the item is available
from stock or to cancel your order.
6. Ordering errors
You are able to correct errors on your order up to the point
on which they have been despatched.
The prices payable for goods that you order are as set out in our website. Wherever
it is not possible to accept your order to buy goods of the specification and
description at the price indicated, we will advise you by phone or email, offer
to sell you the goods of the specification and description at the price stated
in the email and will state the period for which the offer or the price remains
8. Payment terms
must be made in full when ordering. If it is not possible to obtain full payment
for the goods from your account, then we will cancel the order.
Our delivery charges will vary according
to the delivery method and weight. All delivery prices will be displayed at the
time of ordering.
10.1 We will deliver the goods to the address you specify for delivery in your
order. It is important that the delivery address is accurate. We will aim to deliver
the goods by the date quoted for delivery but delivery times are not guaranteed.
If delivery is going to be substantially delayed we will notify you by email or
10.2 You will become the owner of the goods you have ordered when
they have been delivered to you. Once goods have been delivered to you they will
be held at your own risk and we will not be liable for their loss or damage. Any
faults or defects must be notified to us within 48 hours of receipt.
11. Risk and ownership
Risk of damage to or loss of the goods passes to you at the time of delivery to
12. Acknowledgement and acceptance
of your order
You will need to provide us with your
e-mail address and we will notify you as soon as possible to confirm receipt of
your order and to confirm details. An acceptance of your order will take place
on despatch of the good(s) ordered.
13.1 Under the Distance Selling
Regulations you have the legal right to cancel your order within 14 days of receipt
of your goods (with the exception of any item specially ordered for you). However,
you will need to notify us if you wish to cancel your contract and put the cancellation
13.2 If you have received the goods before you cancel your
contract you must send the goods back to our contact address at your own cost
13.3 Once you have notified us that you are cancelling your
contract, any sum debited to us from your credit card will be re-credited to your
account as soon as possible and in any event within 30 days of your order PROVIDED
THAT the goods in question are returned by you and received by us in the condition
they were in when delivered to you, i.e pristine and unused. We reserve the right
to refuse a refund if the items are not returned as stipulated above. Refunds
for returned unwanted items may be subject to a 15% restocking fee at our discretion.
14. Cancellation by us
reserve the right to cancel the contract between us if: We have insufficient stock
to deliver the goods you have ordered or one or more of the goods you ordered
was listed at an incorrect price due to a typographical error or an error in the
14.2 If we do cancel your contract we will notify
you by phone or e-mail and will re-credit to your account any sum deducted by
us as soon as possible but in any event within 30 days of your order.
If you do not receive goods ordered by you within 30 days of the date on which
you ordered them, we will have no liability to you unless you notify us in writing
at our contact address above within 60 days of the date on which you ordered the
goods. If you notify a problem to us under this condition, our only obligation
will be, at your option: to make good any non-delivery or to refund to you the
amount paid by you for the goods in question.
16.1 We aim to give excellent customer service
and aim to treat our customers exactly as we would like to be treated ourselves.
Consequently you can purchase our products safe in the knowledge that you are
dealing with a reputable company. All Goods sold under these terms and conditions
are sold with the benefit of an end user warranty. Certain goods supplied will
carry warranties provided by Manufacturers or Third Party Service Providers who
will carry out repairs or replacements under the warranty.
16.2 The Seller's
sole liability under the warranty shall be the replacement or repair at its sole
discretion of any Goods or component parts thereof found to be defective within
the warranty period, and notified to the Seller in writing.
Seller shall have no liability for any damage or defects in the Goods thereof
that are deemed to have been caused by improper storage or transportation; or
neglect, abuse or improper use, maintenance or repair.
16.4 The Buyer
shall obtain the Seller's prior approval before returning any Goods under Warranty.
The Buyer shall ensure that any such Goods being returned are properly packaged
for transit. Transportation costs and insurance risk incurred by the buyer. Any
Goods thereof so repaired or replaced shall be subject to the said Warranty during
the balance of the Warranty Period only. The Seller reserves the right to charge
the Buyer, at its current rates for the time being in force, in respect of Goods
which are returned under warranty and declared "No Fault Found".
The Seller makes no other representation on warranties, other than any exclusions
thus far stated and expressly excludes the same whether express, implied, statutory
or otherwise, especially as to quality or fitness of the Goods for any particular
purpose. The Buyer is relying on its own skill and judgement in relation to the
suitability and compatibility of the Goods supplied under this Contract and the
Seller accepts no liability whatsoever as to the purpose for which the Goods are
supplied. Except as provided in Warranty of this Agreement all conditions, warranties
and liabilities, whether express, implied statutory or otherwise, are hereby excluded
and the Seller shall not be liable for any loss or damage sustained by the Buyer
resulting from any fault or failure in the Goods or any technical information
relating thereto, or lateness in delivery or failure to deliver unless such fault
or failure is caused by the Negligence or wilful misconduct of the Seller, and
then only to the extent not excluded by the terms and conditions contained herein.
In all other cases The Seller's liability in respect of any one event, or series
of events shall not exceed the value invoiced and paid in respect of the Goods.
No exclusion or limitation shall apply in respect of the death or personal injury
of any person caused by the Seller's Negligence. Notwithstanding any other provision
contained herein, the Seller shall not be liable to the Buyer for consequential
loss caused by negligence, breach of contract, or otherwise. The Seller shall
not incur liability for failure to perform any obligation under any Agreement
if such failure is the direct result of anything beyond the Seller's control,
including (without prejudice to the generality of the foregoing) any act of god,
refusal, failure to grant suspension or withdraw of any license or consent or
other act or remission of any Government, fire, explosion, flood, break-down of
machinery; strikes, lockout, labour disputes, shortages of materials, fuel, components
or transport facilities, war or insurrection.
Unless otherwise expressly stated in
these terms and conditions, all notices from you to us must be in writing and
sent to our contact address above and all notices from us to you will be displayed
on our website from to time.
to legal notices
We reserve the right to change these
terms and conditions from time to time and you should look through them as often
19. Law, jurisdiction and language
This website, any content contained therein and any contract brought into being
as a result of usage of this website are governed by and construed in accordance
with English law. Parties to any such contract agree to submit to the exclusive
jurisdiction of the courts of England and Wales. All contracts are concluded in
part of these terms and conditions is unenforceable (including any provision in
which we exclude our liability to you) the enforceability of any other part of
these conditions will not be affected.
21. Gift Vouchers
Vouchers are sold in multiples of £10 or £5 valid for a 6 month period from date