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TERMS AND CONDITIONS OF SALE These terms and conditions form the basis of Contract between Liquid Glamour Lounge and the Consumer. Please read them carefully as they contain important information.
(Please note that these conditions do not apply to Business to Business Contracts)

General terms and conditions

This site is owned and operated by Liquid Glamour Lounge, 33/35 Station Street, Cheslyn Hay, Walsall, WS6 7ED. If you have any queries about these terms and conditions you can contact us at or call 01922 410017.

1. The contract between us

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Your payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us when we confirm by email that the goods have been sent to you. Our acceptance of your order brings into existence a legally binding contract between us.

2. Ownership of rights

All rights, including copyright, in this website are owned by or licensed to Liquid Glamour Lounge. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.

3. Accuracy of content

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.

4. Damage to your computer

We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. We will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

5. Availability

All orders are subject to acceptance and availability. If the Goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.

6. Ordering errors

You are able to correct errors on your order up to the point on which they have been despatched.

7. Price

The prices payable for goods that you order are as set out in our website. Wherever it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by phone or email, offer to sell you the goods of the specification and description at the price stated in the email and will state the period for which the offer or the price remains valid.

8. Payment terms

Payment must be made in full when ordering. If it is not possible to obtain full payment for the goods from your account, then we will cancel the order.

9. Delivery charges

Our delivery charges will vary according to the delivery method and weight. All delivery prices will be displayed at the time of ordering.

10. Delivery

10.1 We will deliver the goods to the address you specify for delivery in your order. It is important that the delivery address is accurate. We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is going to be substantially delayed we will notify you by email or phone.

10.2 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or damage. Any faults or defects must be notified to us within 48 hours of receipt.

11. Risk and ownership

Risk of damage to or loss of the goods passes to you at the time of delivery to you.

12. Acknowledgement and acceptance of your order

You will need to provide us with your e-mail address and we will notify you as soon as possible to confirm receipt of your order and to confirm details. An acceptance of your order will take place on despatch of the good(s) ordered.

13. Cancellation rights

13.1 Under the Distance Selling Regulations you have the legal right to cancel your order within 14 days of receipt of your goods (with the exception of any item specially ordered for you). However, you will need to notify us if you wish to cancel your contract and put the cancellation in writing.

13.2 If you have received the goods before you cancel your contract you must send the goods back to our contact address at your own cost and risk.

13.3 Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you, i.e pristine and unused. We reserve the right to refuse a refund if the items are not returned as stipulated above. Refunds for returned unwanted items may be subject to a 15% restocking fee at our discretion.

14. Cancellation by us

14.1 We reserve the right to cancel the contract between us if: We have insufficient stock to deliver the goods you have ordered or one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information.

14.2 If we do cancel your contract we will notify you by phone or e-mail and will re-credit to your account any sum deducted by us as soon as possible but in any event within 30 days of your order.

15. Liability

15.1 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us in writing at our contact address above within 60 days of the date on which you ordered the goods. If you notify a problem to us under this condition, our only obligation will be, at your option: to make good any non-delivery or to refund to you the amount paid by you for the goods in question.

16. Guarantee

16.1 We aim to give excellent customer service and aim to treat our customers exactly as we would like to be treated ourselves. Consequently you can purchase our products safe in the knowledge that you are dealing with a reputable company. All Goods sold under these terms and conditions are sold with the benefit of an end user warranty. Certain goods supplied will carry warranties provided by Manufacturers or Third Party Service Providers who will carry out repairs or replacements under the warranty.

16.2 The Seller's sole liability under the warranty shall be the replacement or repair at its sole discretion of any Goods or component parts thereof found to be defective within the warranty period, and notified to the Seller in writing.

16.3 The Seller shall have no liability for any damage or defects in the Goods thereof that are deemed to have been caused by improper storage or transportation; or neglect, abuse or improper use, maintenance or repair.

16.4 The Buyer shall obtain the Seller's prior approval before returning any Goods under Warranty. The Buyer shall ensure that any such Goods being returned are properly packaged for transit. Transportation costs and insurance risk incurred by the buyer. Any Goods thereof so repaired or replaced shall be subject to the said Warranty during the balance of the Warranty Period only. The Seller reserves the right to charge the Buyer, at its current rates for the time being in force, in respect of Goods which are returned under warranty and declared "No Fault Found".

16.5 The Seller makes no other representation on warranties, other than any exclusions thus far stated and expressly excludes the same whether express, implied, statutory or otherwise, especially as to quality or fitness of the Goods for any particular purpose. The Buyer is relying on its own skill and judgement in relation to the suitability and compatibility of the Goods supplied under this Contract and the Seller accepts no liability whatsoever as to the purpose for which the Goods are supplied. Except as provided in Warranty of this Agreement all conditions, warranties and liabilities, whether express, implied statutory or otherwise, are hereby excluded and the Seller shall not be liable for any loss or damage sustained by the Buyer resulting from any fault or failure in the Goods or any technical information relating thereto, or lateness in delivery or failure to deliver unless such fault or failure is caused by the Negligence or wilful misconduct of the Seller, and then only to the extent not excluded by the terms and conditions contained herein. In all other cases The Seller's liability in respect of any one event, or series of events shall not exceed the value invoiced and paid in respect of the Goods. No exclusion or limitation shall apply in respect of the death or personal injury of any person caused by the Seller's Negligence. Notwithstanding any other provision contained herein, the Seller shall not be liable to the Buyer for consequential loss caused by negligence, breach of contract, or otherwise. The Seller shall not incur liability for failure to perform any obligation under any Agreement if such failure is the direct result of anything beyond the Seller's control, including (without prejudice to the generality of the foregoing) any act of god, refusal, failure to grant suspension or withdraw of any license or consent or other act or remission of any Government, fire, explosion, flood, break-down of machinery; strikes, lockout, labour disputes, shortages of materials, fuel, components or transport facilities, war or insurrection.

17. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address above and all notices from us to you will be displayed on our website from to time.

18. Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

19. Law, jurisdiction and language

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

20. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

21. Gift Vouchers

Gift Vouchers are sold in multiples of 10 or 5 valid for a 6 month period from date of issue

Opening Times for the Lounges
Pamper Lounge
10am - 4pm
10am - 8 pm
10am - 8pm
12 noon - 9 pm
10am - 5.30pm
9 am - 4 pm

Opening times subject to change see Facebook for details

We Accept All Major Credit Cards
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